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Hi my name is Morag Brown and I have always loved all sorts of animals. Don’t know where it came from as neither of my parents was obsessed with animals. I had a couple of dogs when I was growing up and my aunt owned a cat. I was always bringing home waifs and strays and still do to this day! Mum always found me helping out with the donkeys and ponies on holiday. She nearly disowned me when I bought a mouse at school and hid it in a box in the bedroom. Needless to say she found it pretty darned soon and the whole house had to be taken apart to find it behind a boxed up fireplace.
Being a daddy’s girl I was allowed to keep it, much to my Mum’s dismay. I can still close my eyes and hear her screams.
My previous career was in Office Management. I worked for 23 years in Royal Mail in various jobs. I obtained an HNC in Computers and later qualified as a Member of the Institute of Management Services. I was the first woman Industrial Engineer in Scotland in the company –of which I was very proud. I later became dissatisfied in Royal Mail as it was undergoing major changes and I felt that I wanted to move on.
My yearning to work with animals was taking over.
Over the years my love of animals had deepened. My husband Kenny’s aunt had a cattery and I became hooked on Cats. Once I got my own first cat Snuggles there was no going back. I became a volunteer for the Cats Protection League and I was a home visitor, helped with cleaning out runs and fundraising. This gave me lots of experience handling cats. I later became involved in a new local charity Catflap and again was a home visitor, helped trap and catch stray cats with Kenny and did a lot of fundraising. I really enjoyed this. In 2001 I took Voluntary redundancy and bought Pawcasso.
There have been huge changes since then, from the immediate installation of Stainless Steel cages for the animals, to air conditioning for the summer months. It took several years to build up a good solid business with a great reputation. Customers come to us from all over the Glasgow, the West of Scotland and Islands. This gives me great job satisfaction. In April 2006 we totally refurbished the shop and I have made major investments in top of the range, specialist tools and equipment to ensure that we are always providing the best quality of service, welfare and comfort for animals in our care.
I joined the Petcare Trust, British Dog Grooming Association and Federation of Small Businesses to keep abreast of any changes in the Industry. I am now part of a Groomers forum and I am training to become City & Guild Qualified. Myself, and all Pawcasso staff are qualified in Animal First Aid.
I have been a Member of the Bearsden Dog Training club for four years and over the past 6 months have been training to become an Instructor. This training is very rewarding and I can also use this experience in dealing with difficult dogs in the salon and giving advice to customers on basic obedience.
Star and I are a good team and we are hopefully going to pass our Intermediate class soon. We are also part of a very new Dog Display team which is hard work but fun.
All this business and animal experience has helped me in the running of my own successful business. Hard work has paid off and I now have a vast database of satisfied customers. I recommend customers to book early as we can have a waiting time of up to two weeks for an appointment.
Pet Welfare is our Top Priority.
You can trust Pawcasso to treat your pet with respect and leave them in safe hands.
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